At The Children’s Room the safety of all children is paramount and we have measures in place to help to protect children. However sometimes accidents do unavoidably happen.

We follow this policy and procedure to ensure all parties are supported and cared for when accidents or incidents happen and that the circumstances of the accident or incident are reviewed with a view to minimising any future risks.

At The Children’s Room it is our intention to make our establishment genuinely accessible to all children and families from the local community and surrounding areas. Please read our policy to understand how we endeavour to achieve this.

The Children’s Room is fully committed to safeguarding and protecting the welfare of all children. We recognise our responsibilities to take all reasonable steps to promote safe practice and to protect children from harm, abuse and neglect.

Read the full policy here.

We endeavour to keep all families happy at all times however if you do have a complaint then this is the procedure we follow. Please click on this link for the parents complaint form.

To understand the measures we put in place to protect all of our data then please click on this link for our data protection policy.

In the instance where a child has not been collected this is the policy we will follow.

In the case that a child requires medication at nursery then this is the policy and procedure that we follow.

At The Children’s Room our nappy change policy emphasises that we support children’s care and welfare on a daily basis in line with their individual needs. Wherever possible, each child’s key person will change nappies and support toileting according to the child’s individual needs and requirements.

At The Children’s Room we believe that outings provide huge benefit for children. This is the policy we follow for all outings.

At The Children’s Room we cater to all children’s special dietary needs and intolerances. This is the policy we follow in order to keep children safe with this.

We are here to support children and their families through the weaning process. This is the weaning policy we follow.

If anyone has a concern about any adult within the nursery community then please use our whistleblowing policy to report it.

Please use this guidance to know what to do with regard to your child in the case of different illnesses.

Please read this policy to understand the action we take if your child is sick and when it is ok to attend nursery.

All children need to learn how to behave. We follow a policy of positive behaviour management.

We know that the best way to keep children, families and staff safe is to follow all the steps of our safer recruitment policy when we hire new staff members.